The Magic of Customer Service/Membership Breakfast
The Magic of Customer Service
What are the tricks to getting your team to embrace your customers and embrace one another? David Hira’s “Six Keys” to customer service approaches your people from the inside out! Having your customers falling in love with your organization and it’s people, creating a buzz and increasing and retaining customers/members/employees is the goal. What are YOU doing to make this happen?
BONUS: All of the material you learn can be immediately implemented and taught in your organization! You will not only learn what to do but how to get your entire team on board. Great for your organization, your church and even your family.
What you will learn
David Hira is a serial entrepreneur who’s successes developed his winning customer service approach. As part of the team that grew Sharp Electronics from $600 million in sales to $4.3 billion in sales, the founder and original owner of Toshio’s Taste of Japan, a bicycle repair shop and of a cutting edge seminar for pediatric nurses. David has owned a jewelry business, an upscale day spa and medical spa, and is a leader in the entertainment and show production business. David is also a magician, motivational speaker and keynote speaker to national and international conference and has presented/performed from Caesar’s Palace to the White House to a total of 43 television appearances. David is FUN, motivating and FULL of real-world experience.
What you will learn
- Why you should care
- How to train yourself and others to respect one another
- The art of listening it makes an impact
- How to turn complaints into profits
- Changing a toxic culture into a vibrant and happy environment
- Dealing with difficult people
- How to increase sales, profits and employee and customer retention
- And so much more!
David Hira is a serial entrepreneur who’s successes developed his winning customer service approach. As part of the team that grew Sharp Electronics from $600 million in sales to $4.3 billion in sales, the founder and original owner of Toshio’s Taste of Japan, a bicycle repair shop and of a cutting edge seminar for pediatric nurses. David has owned a jewelry business, an upscale day spa and medical spa, and is a leader in the entertainment and show production business. David is also a magician, motivational speaker and keynote speaker to national and international conference and has presented/performed from Caesar’s Palace to the White House to a total of 43 television appearances. David is FUN, motivating and FULL of real-world experience.
Please RSVP if you plan to attend.
Click on link below for Registration Form.
http://cloud.chambermaster.com/userfiles/UserFiles/chambers/133/File/2013CSSeminarRegistrationForm_Hira.pdf
Date and Time
Tuesday May 14, 2013
8:00 AM - 11:00 AM CDT
Tuesday May 14, 2013
8:00am - Full Buffet Breakfast and Networking
9:00am - Program starts
Location
MCM Grande Hotel
1515 N Interstate 35E
DeSoto, TX 75115
Fees/Admission
$400 Gold Sponsor (table for8)
$200 Silver Sponsor (4 seats)
$100 Bronze Sponsor (2 seats)
$45 Chamber Member Individual Ticket
$55 Non-Member Individual Ticket
Website
Contact Information
DeSoto Chamber of Commerce
Cammy Jackson
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